Flutterby™! :

So I'm running the test to see if my 8mb Palm has memory problems, but what concerns me about the state of the world are the lengths that Palm feels necessary to lead people through running software. For instance in figuring out the serial number of your Palm, they could have just said "applications/info/version, it's the first 12 digits of the ID", instead they wasted my time with a gazillion separate pages each with a full picture of the screen at that point. At the very least, an "I can breathe without reminders" path through the documentation would have saved me from reading through the idiot's version to make sure that I wasn't doing something foolish. There are far too many places where making the world accessible to the lowest common denominator drags the competent down. A few days ago Dave Winer said that he believed that his customers were the smartest people in the world because they'd chosen his software; I'd counter that finding the well does not necessarily qualify the drinkers, no matter how much effort you put into channeling the water.